Delivery Information

At Hafren Furnishers we have always offered free delivery to our customers to all addresses in Wales and mainland England, if you are enquiring from further afield please contact us for a quote.

Quick Buy delivery:

This relates to items clearly stated on our website as ‘Quick Buy’ that can be despatched usually within 48-72 hours and are generally delivered through the parcels network on a next working day basis. By definition this relates to smaller items that will often require some home assembly.

Furniture Delivery:

If your order is in stock or when the furniture comes into our warehouse you will be contacted by our logistics department to arrange a suitable date for delivery, we will wherever possible try to arrange a delivery for am or pm. When you have arranged the delivery you will be asked to pay any outstanding balance on your order, all this may be done over the phone, online or by BACS payment. If you are not quite ready for delivery we will store your furniture for up to three months (without charge) providing you have settled any outstanding balance.

Please note we are only able to deliver goods to the address where your credit or debit card is registered. If delivery to another address is required then please enquire with the store for different payment methods.

Lead Times:

All lead times quoted on our website are provided for indicative purposes, being based on typical service levels from the manufacturer or supplier, we use our best endeavours to quote accurate lead times however for reasons outside of our control occasionally expected lead times are longer. Hafren Furnishers cannot be held responsible for any direct or indirect loss due to any reasonable delay or delays due to unforeseen circumstances outside of our reasonable control.

Delivery Access:

Prices quoted assume delivery to the ground floor entrance of the address given. Delivery into the premises is at our discretion and when undertaken is entirely at the customers risk with no liability attached to us for damage or loss. Unless stated prices quoted do not include unpacking, assembly or installation.

If you require premium services or have special requirements please contact us for a quote.